Legal
Maxia Privacy Policy
Effective date: March 14, 2025. This Privacy Policy explains how Maxia collects, uses, and protects information when you use maxiaapp.com and the Maxia mobile application.
1. Introduction
Maxia is a fitness and wellness app that may help users track workouts, log exercise, record nutrition, follow routines, review recovery and progress trends, and receive AI-generated insights. This Privacy Policy explains what information may be collected when you use Maxia and how that information may be used.
2. Information We May Collect
Depending on how you use Maxia, we may collect:
- Account information such as your name, email address, login details, and profile preferences
- Workout and exercise data you choose to log, including routines, session history, goals, and related progress information
- Nutrition and food log data you choose to enter, including meal entries, nutrition targets, and related wellness information
- Usage information such as app interactions, feature usage, and general engagement metrics
- Device and technical information such as device type, operating system, app version, IP address, and approximate diagnostic data
- Crash reports, error logs, and similar diagnostics used to maintain reliability and improve the app
- Subscription and purchase-related metadata provided by app store or payment platforms, such as subscription status, plan type, storefront, and renewal state
3. How We Use Information
We may use information we collect to:
- Provide, maintain, and improve Maxia
- Sync account data and maintain account access
- Personalize features, routines, and fitness insights
- Process and manage subscriptions and entitlement access
- Respond to support requests and troubleshoot issues
- Monitor app quality, performance, and security
- Improve features, analytics, and overall product reliability
- Communicate important updates about the service or policies
4. Third-Party Services
Maxia may use third-party service providers for app hosting, infrastructure, authentication, analytics, diagnostics, communications, and subscription management. If you purchase a subscription, payment processing is handled by the Apple App Store, Google Play, or another authorized billing provider. Maxia does not receive full payment card numbers. We may receive limited subscription-related details needed to confirm purchase status, renewals, cancellations, refunds, or plan access.
5. Data Retention and Security
We retain information for as long as reasonably necessary to provide Maxia, maintain accounts and subscriptions, comply with legal obligations, resolve disputes, enforce agreements, and keep appropriate business records.
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of storage or transmission is completely secure, and we cannot guarantee absolute security.
6. Your Choices and Rights
Depending on your location, you may have rights to access, update, correct, or request deletion of certain personal information. To make a privacy-related request, use the support form on the Support page.
7. Children’s Privacy
Maxia is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and address the issue.
8. Health and Wellness Disclaimer
Maxia provides fitness, health, and wellness information only. It is not a medical service and does not provide medical advice, diagnosis, or treatment. Any insights, analytics, or recommendations in the app should not be used as a substitute for professional medical guidance.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we may update the effective date above and post the updated version on this page.
10. Contact
Questions about this Privacy Policy can be submitted through the support form on the Support page.